Privacy Policy

Last updated: January 2025

1. Introduction

Rakhesworldep ("we", "our", or "us") operates the website rakhesworldep.world. We are committed to protecting your privacy and handling your personal data responsibly in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

2. Data Controller

The data controller responsible for processing your personal data is:

Rakhesworldep
Tauentzienstraße 9-12
10789 Berlin, Germany
Email: [email protected]
Phone: +49 152 13939463

3. What Data We Collect

We collect the following types of personal data:

  • Identity Data: Name, title
  • Contact Data: Email address, telephone number, postal address
  • Transaction Data: Details of products you purchase, payment information
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone, operating system
  • Usage Data: Information about how you use our website
  • Marketing Data: Your preferences for receiving marketing communications (only if you consent)

4. How We Collect Data

We collect personal data through:

  • Direct interactions: when you place an order, contact us, subscribe to newsletters, or complete forms
  • Automated technologies: cookies and similar tracking technologies (see our Cookie Policy)
  • Third parties: payment processors, delivery services, analytics providers

5. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill your orders
  • To manage payments and prevent fraud
  • To communicate with you about your orders and respond to inquiries
  • To send you marketing communications (only with your consent)
  • To improve our website and services
  • To comply with legal obligations
  • To protect our legitimate business interests

6. Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Consent: When you have given clear consent for specific purposes
  • Contract: To perform a contract with you (e.g., processing your order)
  • Legal Obligation: To comply with legal requirements (e.g., tax records)
  • Legitimate Interests: To operate our business effectively, provided your interests are respected

7. Data Sharing

We may share your personal data with:

  • Payment processors to handle transactions securely
  • Shipping companies to deliver your orders
  • IT service providers who maintain our website and systems
  • Legal authorities when required by law

We do not sell your personal data to third parties. All third parties are required to process your data only as instructed and to maintain appropriate security measures.

8. Data Storage and Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Order information: 7 years (for tax and legal compliance)
  • Marketing consent data: until you withdraw consent
  • Contact form inquiries: 2 years after last contact
  • Website analytics: 26 months (anonymized after this period)

Your data is stored securely within the European Economic Area (EEA). We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction.

9. Your Rights

Under GDPR, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for marketing at any time

To exercise these rights, contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with your local data protection authority.

10. Cookies

Our website uses cookies to enhance functionality and user experience. Essential cookies are required for the website to function (e.g., shopping cart). We also use analytics cookies to understand how visitors use our site. For detailed information, see our Cookie Policy.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Phone: +49 152 13939463
Address: Tauentzienstraße 9-12, 10789 Berlin, Germany